(541) 895-4515 Creswell, OR

Portland Car Insurance | Real People, Not a Call Center

Portland Car Insurance With Real People, Not a Call Center

Call a real person: (541) 895-4515 · Text us · Get a Free Quote · ★★★★★ 4.9 from 327 reviews on Birdeye

No 800 number. No call center. No bot.

When you call (541) 895-4515, you reach a real person on our team. When you text that number, one of us texts you back. No phone trees, no chatbots, no starting over with someone new each time you call.

Our clients tend to know us by name. You'll see Liz, Tristan, Bonnie and Lily mentioned in our reviews, because people remember who helped them. When you work with us, you work with a small local team that gets to know you and your policy, not a different stranger every time.

Where we're located

Our team works from our two Lane County offices: Creswell (65 W Oregon Ave) and Eugene (625 Country Club Road). We don't have a Portland office. We serve Portland clients by phone, text and email, and we write business statewide across Oregon. The people you talk to are the same people in those offices.

A family agency since 1975

Rod Hoffstot started the agency in 1975, and his son Ryan runs it today. We're ranked in the top 1% of Farmers agencies in the country, and we've grown the way small-town agencies do: one relationship at a time.

A real person comparing your options

Along with Farmers, we have the ability to write with more than 50 other companies. A member of our team, not an algorithm, looks at your protection, price, policy details and long-term value and walks you through what fits, including coverage you may be missing or paying for without needing it.

What clients say about our people

“Got the lowest quote and talked to real person. Lily was very professional on the call and was able to get me better coverage for a lower rate than other insurers, even other Farmers Insurance offices. thank you”

Shay P.

“Excellent customer service. Very quick response to all our insurance needs. Highly recommended. Bonnie is a superstar !!!!”

Rob T.

“Personable, prompt, responsive. What more can I ask for? Liz is great!”

Londa

Frequently Asked Questions

Will I talk to a real person?

Yes. Calls and texts to (541) 895-4515 go to our team in Creswell and Eugene, not a call center or chatbot.

Do you have an office in Portland?

No. Our offices are in Creswell and Eugene in Lane County. We serve Portland clients by phone, text and email, and we write business statewide across Oregon.

Can I text my agent?

Yes. Text (541) 895-4515 and a member of our team will text you back.

Do you only quote Farmers?

We're a Farmers agency, and we also have the ability to write with more than 50 other companies.

Can you help after I buy, too?

Yes. The same team helps with changes, proof of insurance, payments and claims.

Talk to a real person about your Portland car insurance

Call (541) 895-4515 and talk to a real person on our team, or text that same number and one of us will text you back. You can also request a free quote online, and a member of our team (not a bot) will follow up. Read our reviews.